Check that your operating system is the latest version with the guides below:


  1. Click the App Store icon.
  2. Click the Updates tab.
  3. If any updates to the system are required, they will appear on the list.
  4. After updating, please restart your system before entering the lab again. To know more please see this Updating Mac


  1. Open Windows Update by clicking on the Start button –  All Programs, and then Windows Update.

  1. In the left pane, click Check for Updates, and then wait while Windows looks for the latest updates for your computer.

  1. If any updates are found, click Install updates. To know more please see this Updating Windows

For the Windows 7 user please see the details below.

 Kindly check this link to know more about Minimum Requirements

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance. 


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