While using Labster Direct, you can face some login issues. Here's how to reset your password and what to do if your activation link is not working.

If you have forgotten your password

You can reset your password by clicking the "forgot password" link on the login screen. Please reset the password using the same email address you signed up with.

If you forgot the email you used to sign up, please contact us here and provide a list of possible email addresses and/or usernames you may have used during registration.

If your activation link account is broken

If after registering to Labster Direct, you received an activation link and see this error message, it means either the activation link has expired, or there is a server error:

Just try to log in to your account and, if you receive an error message, contact our Support Team and we'll gladly activate your account manually! 


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