Make sure you have logged in to the headset with the same email address you used for VR registration. The email address and the login method you use to log in must be the same during the sync process.

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance. 



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Labster simulation system requirements? Please refer to this Specifications 💻Encounter any technical issue? Follow the basic labster troubleshooting 🔧
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👉 How do I force quit the Labster app? 

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