Make sure you have logged in to the headset with the same email address you used for VR registration. The email address and the login method you use to log in must be the same during the sync process.
 

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance. 

 

USEFUL LINKS:🚀

Looking for supported browsers? Checkout Firefox, Chrome or Safari 💬
Labster simulation system requirements? Please refer to this Specifications 💻Encounter any technical issue? Follow the basic labster troubleshooting 🔧
Want to get a demo of Labster? talk to us to better understand our Pricing 🔑
Want to get the latest insights from experts? Please go to Webinars 📣
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SOCIAL MEDIA LINKS:🌍™

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Want to know more?🔎

👉 Get access through Labster.com
👉 How to enter a promo code to try the VR simulations
👉 I see a “Session Error” message on my browser screen when I try to sync with VR. How can I fix it?
👉 How do I exit a simulation on the VR headset?
👉 Where can I find my grades and progress for the VR simulations?
👉 I played and finished a simulation but I cannot see my grade. Why?
👉 How do I force quit the Labster app? 

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