You may experience that a student only sees a Resume button after pressing Start.
This happens because Labster cannot go into fullscreen due to iframe restrictions.
You can see below, how the simulation is loaded within an iframe, as the page URL not on labster.com's servers.

Course Instructor: Setup assignment to open in new tab/window

Only the course instructor can fix this. It is easily fixed by updating the Labster simulation links/URLs, so that they open up in a new blank window.
See examples below for both Canvas and Blackboard.

Canvas Solution

  1. Edit Simulation Assignment
  2. Check "Load this tool in a New Tab"
  3. Save. Done.
  4. Repeat for all simulation assignments.

After this, students will be able to play the simulation in full-screen.

Blackboard Solution

BB Learning Modules Not Supported

IMPORTANT: Make sure you do NOT use Blackboard Learning Modules.
Use instead Blackboard Course Content. This is due to a bug in BB Learning Modules, which doesn't correctly launch LTI apps in a new window (documented by BB here)

BB Course Content

In Blackboard Course Content, simply:

  1. Edit each simulation assignment, andΒ 
  2. Choose the option "Open in new window" andΒ 
  3. Press Submit.
  4. Repeat for all simulation assignments.

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance.Β 

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USEFUL LINKS:πŸš€

Looking for supported browsers? Checkout Firefox or Chrome πŸ’¬
Labster simulation system requirements? Please refer to these Specifications πŸ’»Encounter any technical issue? Follow the basic Labster Troubleshooting πŸ”§
Want to get a demo of Labster? talk to us to better understand our Pricing πŸ”‘
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Want to know more?πŸ”Ž

πŸ‘‰ Basic Labster Troubleshooting
πŸ‘‰ Loading Stops at 0% within an iframe
πŸ‘‰ Loading error at 25% progress: Antivirus Blocking Labster
πŸ‘‰ Stuck on teleporting screen
πŸ‘‰ Red Screen on Mac in Safari/Firefox
πŸ‘‰ Loading difficulties
πŸ‘‰ Stuck in a simulation? Quick tips here
πŸ‘‰ Out of Memory error message
πŸ‘‰ Black screen when entering a simulation
πŸ‘‰ Media won't work in Safari
πŸ‘‰ Missing element
πŸ‘‰ View Theory button is blankΒ 

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