This is related to the graphic cards driver, and either:
- Disabling Hardware Acceleration, or
- Upgrading the drivers should solve this.
We are working on an upgrade so that students don't have to do this (it's relatively rare, and only ~1 in 1000 experience this.
Please try to follow the first two steps in this guide (1st step may be enough):
If you'd like to know more, do not hesitate to contact our support team:
Looking for supported browsers? Checkout Firefox, Chrome or Safari 💬
Labster simulation system requirements? Please refer to this Specifications 💻Encounter any technical issue? Follow the basic labster troubleshooting 🔧
Want to get a demo of Labster? talk to us to better understand our Pricing 🔑
Want to get the latest insights from experts? Please go to Webinars 📣
Want to discover new ways of teaching and learning? check out Labster blog 📚
Want to know the latest news from Labster ? please sign up to our newsletter 💌
SOCIAL MEDIA LINKS:🌍™
Want to know more?🔎
👉 Can I skip a mission in the simulation?
👉 What languages do Labster Simulations support?
👉 Why is the simulation share button missing on the simulation pages?
👉 Multiple attempts when resuming
👉 Long loading time
If you'd like to know more, chat to us in the Messenger 😊