Whenever you get stuck in the loading screen, middle of the simulation, and there’s no movement at all there are few things you can try.

Clear your cache data/app data

To do so:

  1. Go to Settings
  2. Scroll down and look for the Apps or Applications
  3. Find Labster Science and click on it
  4. Select clear data and close all the apps in the background
  5. Relaunch the app

Force Stop the app

To do so:

  1. Go to Settings
  2. Scroll down and look for the Apps or Applications
  3. Find Labster Science and click on it
  4. Look for “Force Stop” and select OK
  5. Close all the apps in the background then relaunch the app

Any questions? Chat with us using the support channel on your Labster App.
Just click the human icon 👨‍🔧on the bottom far right corner and click on Live Support Chat


USEFUL LINKS:🚀

Looking for supported devices? See What devices do you support?

What topics do we cover? See What syllabus do you support? 📖

Want to know if the app is available in other countries? Check Is the Mobile App downloadable outside India?

What OS do we support? Check Supported Mobile OS

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