If you have copied a course to a new one in your Blackboard shell and upon trying to launch a simulation you receive this Launch Error:

That means that the Tool Availability was disabled upon copying the course and it needs to be enabled in order for the simulations to work.

How to enable Tool Availability in your Blackboard:

In your navigation menu in Blackboard, scroll down until you find the Customization menu and click on Tool Availability:

Once you open the Tool Availability settings, scroll all the way down until you find LTI and LTI Tools checkboxes:

Make sure you enable both settings and click submit (save). Once you do that, you will be able to load your simulations.

If you encounter any issue, do not hesitate to contact our Support Team:

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