If you are accessing Labster through https://my.labster.com and your students are not receiving the invitation email or you are receiving this error message
Please follow those steps:
Ask your students to check their Junk/Spam;
Contact your LMS Admin and make sure that our domains mail.my.labster.com and eu.mail.my.labster.com and email addresses
firstname.lastname@example.org allowed and whitelisted.
If your students are listed as "invited", then they can request a new activation email by clicking on "reset my password".
If you'd like to know more, do not hesitate to contact our support team: