Labster Help Center

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Check your Device

Can my device run Labster simulations?

To make the most of Labster simulations, it's important to have a device with the specified requirements and a reliable internet connection. Labster simulations are available online and need a certain amount of memory on your computer to function properly.

Computer

  • Processor: Dual-core 2 GHz or higher

  • RAM: 4 GB or more

  • Graphics card: Intel HD 3000 / GeForce 6800 GT / Radeon X700 or higher

  • OS: Latest version of Windows (64-bit) or Mac OS or ChromeOS (64-bit)

  • Supported browsers: Latest version of Firefox and Chrome

  • A stable internet connection, same internet capacity as a low-quality YouTube video (500 kbps) - To check your internet speed, please use this link.

  • Steps on how to check your Windows System Information and Mac System Information

iPad

The Labster app is available to download in the Apple store to play simulations on iPads.
​*To be able to download the Labster App in the Apple Store, users need to ensure that they have an Apple ID (Account). If users are using an institution-provided iPad, they should have an institutional Apple ID; Otherwise, users may also use their own Apple ID.

  • Devices: iPad 5th Gen, iPad Mini 4, iPad Air 2, iPad Pro, and newer

  • iOS: iOS 15 or higher

Please note that we do not currently support simulation plays on iPhones or other smartphones. The screen size is typically too small for an optimal experience.

LMS users (student accessing their simulations via Blackboard, Moodle, Google Classroom, or other supported LMS) can also play Labster simulations on an iPad if they have the Labster app installed on their device.
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Chromebook

Processor: MediaTek 8173C or Intel Celeron Dual-Core N3060 or higher

RAM: 4 GB or more

Graphics card: IMG PowerVR GX6250 / Integrated Intel HD Graphics or higher

OS: Latest version of ChromeOS (64-bit)

To play Labster on lower-end Chromebooks such as Lenovo E100 gen1 and gen2 (and others using the Mediatek Chipset) please head to the Google Play store and download the Labster app (please note: not all simulations are supported in the app).

Please check out the Basic Troubleshooting article if you are having technical issues:

Labster Basic Troubleshooting

VR

Labster only offers web-based virtual labs.

Google is dropping support of its virtual reality platform (Daydream).

As a result, Labster has paused all support for our virtual reality (VR) simulations as of January 1, 2021. Our focus will be to grow and improve our web-based virtual labs.

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance.

Contact Labster Support 💻