Simulation Issues & Tips

I am having trouble moving the camera around

If you don't know how to move the camera in a Labster simulation, it is easier than you might be thinking: just click on the screen and drag it. Easy, right?

But if you are facing issues such as slowness when moving the camera, please follow these instructions:

It is important to first confirm that the device you are using meets all of our minimum technical requirements. Labster simulations can only be used on a laptop or desktop-based computers, which meet the following requirements:


⭐ Processor: Dual-core 2 GHz or higher

⭐ Memory: 4 GB or more

⭐ Graphic card: Intel HD 3000 / GeForce 6800 GT / Radeon X700 or higher

⭐ OS: Latest version of Windows (64-bit) or Mac OS

⭐ Supported browsers: Latest version of Firefox or Chrome

A stable internet Connection

Important: Labster simulations do not run on mobile devices such as smartphones and tablets.

Once you have confirmed that your device meets our tech requirements please follow the basic technical troubleshooting steps below:

1) Clear out your browser's history, cache, and cookies (click on the name of the browser you use down below to see how to do it), close your browser, and play the simulation from the start:

2) Switch the web browser you are using, since occasionally using one of our other supported web browsers will resolve the issue you are experiencing.

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance.