Here are a few things to check:
1) On your LabPad, click on the sound icon, on the top-right and make sure sounds are enabled: 🔉

2) Check if your computer's sound is muted or the volume is set very low:

3) Check your browser settings and make sure that the audio is not muted. You can do this by right-clicking on the tab with your simulation and then selecting the "Unmute site" option:

If a simulation does not have sound, it will show a message in the beginning.
Please note that a few videos on the Faculty Resources page don't have sounds enabled.
Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance.