Labster FAQ'S

Where you can get answers to questions that are asked... frequently. 🔎

Michael Bodekaer avatar Rowen D avatar Ugo Portela avatar +2
20 articles in this collection
Written by Michael Bodekaer, Rowen D, Ugo Portela and 2 others
Access FAQ's

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Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

How do I reset my password?

Security is important! Please don't make a password that's too easy to guess i.e. password1234! 🔐
Rowen D avatar
Written by Rowen D
Updated over a week ago

Where do I apply the voucher code I bought?

Here's how to apply the voucher code you bought from your school bookstore
Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

How to use the Faculty Resources Page

This article will help you understand how to use the Faculty Resources Page for your course.
Aleksandar Pavlovic avatar
Written by Aleksandar Pavlovic
Updated over a week ago

I am having an issue with paying for access. What do I do?

You just launch a lab and ready to pay but you are receiving an error message?
Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

I've lost my voucher, what do I do?

If you get prompted to Enter a Voucher but have lost your voucher, please reach out to our Support team with a proof of purchase.
Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

The License has expired

Please ask your instructor to reach out to us in case you received the message that the license has expired.
Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

I cannot log in, what do I do?

Rowen D avatar
Written by Rowen D
Updated over a week ago

How do I access Biology 101L via Study.com?

How to access Labster simulations via Study.com
Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

I cannot access the simulations assigned to me, what do I do?

Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago

How do I access Labster simulations as a Springer student?

If you have purchased a softcover or e-book from Springer, follow these instructions in order to get access to the Labster simulations.
Ugo Portela avatar
Written by Ugo Portela
Updated over a week ago