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Labster FAQ'S
Labster FAQ'S
Where you can get answers to questions that are asked... frequently. 🔎
23 articles in this collection
Written by
Michael Bodekaer,
Rowena D,
and
Ugo Portela
What is Labster?
We aim to radically improve science education
Written by
Michael Bodekaer
Updated over a week ago
Bringing Learning Online in Response to COVID-19
Move Your Science Course Online with Labster
Written by
Ugo Portela
Updated over a week ago
Simulated learning
How much simulated learning should be used in my courses?
Written by
Ugo Portela
Updated over a week ago
Simulations FAQ's
What simulations are available and how can I try them?
A quick summary for the teachers who are just getting started.
Written by
Rowena D
Updated over a week ago
How do I access Labster simulations?
Written by
Ugo Portela
Updated over a week ago
Can I play the simulations on a phone, an iPad or a tablet?
Mobile devices such as smartphones or tablets are not supported.
Written by
Ugo Portela
Updated over a week ago
How to exit a simulation?
Here is how to exit a simulation at any time.
Written by
Michael Bodekaer
Updated over a week ago
Can I skip a mission in the simulation?
Skipping specific missions is not possible.
Written by
Ugo Portela
Updated over a week ago
What languages do Labster Simulations support?
Written by
Ugo Portela
Updated over a week ago
Why is the simulation share button missing on the simulation pages?
How to share the simulations via the Labster Simulation page if you cannot see a share button
Written by
Ugo Portela
Updated over a week ago
Multiple attempts when resuming
What happens when you pause and later resume
Written by
Michael Bodekaer
Updated over a week ago
Long loading time
The simulation will not load, or nothing happens when pressing the start button
Written by
Michael Bodekaer
Updated over a week ago
Access FAQ's
Labster Channel Partners
Written by
Ugo Portela
Updated over a week ago
How do I reset my password?
Security is important. Please don't use password1234! 🔐
Written by
Rowena D
Updated over a week ago
Where do I apply the voucher code I bought?
Here's how to apply the voucher code you bought from your school bookstore
Written by
Ugo Portela
Updated over a week ago
I am having an issue with paying for access. What do I do?
Written by
Ugo Portela
Updated this week
I've lost my voucher, what do I do?
If you get prompted to Enter a Voucher but have lost your voucher, please reach out to our Support team with a proof of purchase.
Written by
Ugo Portela
Updated over a week ago
The License has expired
Please ask your instructor to reach out to us in case you received the message that the license has expired.
Written by
Ugo Portela
Updated over a week ago
University of New England: how to access Labster
How to purchase access to the Labster simulations for your course BIOL1040
Written by
Ugo Portela
Updated over a week ago
I cannot log in, what do I do?
Written by
Rowena D
Updated over a week ago
How do I access Biology 101L via Study.com?
How to access Labster simulations via Study.com
Written by
Ugo Portela
Updated over a week ago
I cannot access the simulations assigned to me, what do I do?
Written by
Ugo Portela
Updated over a week ago
How do I access Labster simulations as a Springer student?
If you have purchased a softcover or e-book from Springer, follow these instructions in order to get access to the Labster simulations.
Written by
Ugo Portela
Updated over a week ago