If you are accessing Labster through a Learning Management System and you cannot play a simulation because the play button is greyed out, your instructor can easily fix this issue!

This issue happens when instructors copy a course from a master shell, but upon creating a new course, they don't link that course with a new license.

To synchronize a course with a new license, instructors simply need to open the Labster Dashboard or add a new simulation and that will prompt them to link a license with the new course.

Please do not hesitate to reach out to our support team if you have any questions or are in need of assistance.