Do you know that we have compiled help articles, FAQ's, how to's and useful information in our Help Center? You can access it 24/7 here.
We strongly encourage you to check the Help Articles before reaching out to us.
They contain the answers to most of the situations we have seen and logged throughout the years and we're always working on them to keep this information as fresh as possible!
If your are experiencing issues that none of our articles has helped you solve, please contact by clicking the appropriate button below:
Looking for supported browsers? Checkout Firefox or Chrome 💬
Labster simulation system requirements? Please refer to these Specifications 💻Encountered any technical issues? Follow the Basic Labster Troubleshooting 🔧
Want to get a demo of Labster? Talk to us to better understand our Pricing 🔑
Want to get the latest insights from experts? Please watch our Webinars 📣
Want to discover new ways of teaching and learning? Check out the Labster Blog 📚
Want to know the latest news from Labster? Please sign up to our Newsletter 💌
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Want to know more?🔎
👉 Bringing Learning Online in Response to COVID-19
👉 Where do I apply the voucher code I bought?
👉 Can I play the simulations on an iPad or a tablet?
👉 How can I clear browser cache and cookies?
👉 I've lost my voucher, what do I do?
👉 I am having an issue with the payment link. What do I do?
👉 How do I cancel my subscription?
👉 How to exit a simulation?
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