First, have you checked our Help Center?
Do you know that we have compiled help articles, FAQs, how-to's, and useful information in our Help Center? You can access it 24/7 here.
We strongly encourage you to check the Help Articles and search by keywords before reaching out to us.
They contain the answers to most of the situations we have seen and logged throughout the years and we're always working on them to keep this information as fresh as possible!
Chatbot
Also, keep in mind that our chatbot is available 24/7, even when the team is not online! 🤖
Live chat with the Support team
Usually, it is more effective to help via the live chat we provide than through the phone, where we can better see the technical setup of your computer and how we can best help you.
If you are experiencing issues that none of our articles neither the chatbot has helped you solve, please contact us by clicking on the Live Chat button on the top right!