✅Instructions for our 2 supported browsers Google Chrome and Mozilla Firefox.
🔧Clearing your browser's cache and cookies
If we change a file that your browser has cached, it’s going to keep serving the old, cached version of the file and you won’t see our most recent change. That’s why we ask you to clear your browser cache and then restart your browser.
Labster is exclusively compatible with Google Chrome version 114 and higher.
Here is how to update your Chrome browser: Update Google Chrome
Instructions for Safari, Edge, Opera
Due to certain components in our simulations, the Safari browser is not currently supported. We encourage you to play the simulations in Mozilla Firefox or Google Chrome.
Google Chrome
The keyboard shortcut to open an Incognito window:
Windows: Press Ctrl + Shift + n
Mac: Press ⌘ + Shift + n
Mozilla Firefox
The keyboard shortcut to open a private window:
Windows: Press Ctrl + Shift + p
Mac: Press ⌘ + Shift + p
Please do not hesitate to reach out to our Support Team if you have any questions or need assistance.
To get in touch with our Support Team, you can:
click on the blue button located at the bottom right of the screen
📚 Help Center article Contact Support
📧 or by email: customer.support@labster.com