Labster requires cookies to function properly, so you need to make sure cookies are enabled in your browser.
Here are the instructions to enable cookies in your browser
Instructions for Google Chrome:
Open Google Chrome.
At the top right, click More
Settings.
Under "Privacy and security," click Site Settings.
Click Third-party cookies.
Select Allow third-party cookies.
On your iPad:
On your iPad, open the Chrome app.
At the bottom right, tap More, marked as three dots, and then Settings.
Tap Cookies, Site Data, and check it to allow cookies.
Tap Done.
Labster is exclusively compatible with Google Chrome version 114 and higher.
Here is how to update your Chrome browser: Update Google Chrome
Instructions for Mozilla Firefox:
Open Mozilla Firefox.
Click on the three horizontal lines located in the top-right corner of the browser window. This will open a menu.
From the menu, click on the 'Settings' tab and select the 'Privacy & Security' section in the left pane to access the privacy settings.
Select the 'Custom' profile and untick the 'Cookies' option
Click on the 'Reload All Tabs' option.
Please check out the Basic Troubleshooting article if you are having technical issues:
Please do not hesitate to reach out to our Support Team if you have any questions or need assistance.
To get in touch with our Support Team, you can:
click on the blue button located at the bottom right of the screen
📚 Help Center article Contact Support
📧 or by email: customer.support@labster.com