Safari is not supported which means that even if you don't run into any issues while playing the simulations on Safari, eventually something will fail because the simulations are not supported on this browser.

If you are experiencing "E1002 - Missing Validation Cookie" or similar errors, when trying to access Labster through your school's LMS, please refer to this article: https://help.labster.com/en/articles/8024027-redirected-to-login-page-while-loading-simulation-or-e1002-missing-validation-cookie

Firefox users might have experienced that they are being asked to log in when they launch a simulation from their LMS. This should not be the case as you are logged in already using your LMS account.
​
To fix this issue user needs to turn off the Enhanced Tracking Protection as shown in the video below:
​

If you are using Google Chrome and you receive an error message upon accessing, it is most likely due to having the 3rd party cookies disabled in the browser settings.

You can see how to enable the 3rd party cookies below:
​

Essentially, you either need to have all cookies enabled or just have the 3rd party cookies blocked when using an incognito mode.
​

On the Microsoft Edge browser you need to make sure that you are not using the Strict tracking prevention setting and the your browser allows sites to save and read cookie data.

You can see how to check that in your Edge browser settings below:

​
​

​
​
​
​