Device & Technical Tips
Computer, browser and Internet speed requirements. 🔧
11 articles
Can my device run Labster simulations?The following are the minimum specifications for running Labster simulation on your device
What are the supported web browsers to play the simulations?Here are our 2 supported web browsers: Chrome & Firefox!
What screen resolution should I use to run the simulations?While playing a simulation, you might experience oversized screen or resolution issue. Here are supported screen resolutions
How can I clear the browser cache and cookies?If you think you are experiencing a glitch or that the simulation is laggy, this troubleshooting is for you.
How to enable cookies in your browserIf you are redirected to the login page while loading the simulation or receive an "E1002 - Missing Validation Cookie" error message.
Playing Labster simulations on an iPad or ChromebookDownload our native app on your iPad or Chromebook.
How to access Labster simulations on an iPadInstructions for using Labster on your iPad
How to access Labster simulations on a ChromebookInstructions for using Labster on your Chromebook
Are Chromebooks supported?Instructions on how to access Labster simualtions on your Chromebook
How to optimize Chromebook performanceTips to keep your Chromebook performing at its best to ensure optimal experience
How to retrieve your Console logsIn some cases and especially of technical bugs, our support team can ask you for a screenshot of your Console log, here's how to do it!