To make the most of Labster simulations, it's important to have a device with the specified requirements and a reliable internet connection. Labster simulations are available online and need a certain amount of memory on your device to function properly.
🖥️Desktop and Laptop Computer
Hardware Recommendations
Processor: Dual-core 2.0 GHz or higher (To ensure the best experience, we recommend using a processor capable of reaching a boost speed of at least 3.0 GHz)
RAM: 4 GB or more
Graphics card: Intel UHD 600 or higher
OS: Windows 10 (64-bit) and newer, macOS 10.15: Catalina (64-bit) and newer
👉Steps on how to check your Windows System Information and Mac System Information
Network and Browsers
A stable 3G Connection (≥1.1Mbps) or better - To check your internet speed, use this link.
Note: Labster is only compatible with Google Chrome version 114 and newer. Here’s how to update your Chrome browser: Update Google Chrome
❌ Safari and Opera are NOT supported (they may cause glitches, bugs, and grade syncing issues).
✅ Use Firefox, Chrome, or Edge to start and play your simulation.
📱iPad
Devices and iOS recommendations
Devices: iPad 5th Gen, iPad Mini 4, iPad Air 2, iPad Pro, and newer
📵Please note that we do NOT support simulation plays on iPhones or other smartphones or tablets.
iOS: iOS 15 or higher
Labster app/Browser, and Network Recommendations
A stable 3G Connection (≥1.1Mbps) or better - To check your internet speed, please use this link.
Please use the latest version of Google Chrome and download the Labster App.
❌ Safari is set as the default browser, but it is NOT supported.
👉We highly recommend playing our simulation from Labster'app if you have an iPad. Here is how to download the Labster App from your iPad.
💻Chromebook
Hardware Recommendations
Processor: MediaTek 8173C or Intel® Celeron® Dual-Core N4020 or higher.
RAM: 4 GB or more
Graphics card: IMG PowerVR GX6250 / Integrated Intel HD Graphics or higher
OS: The latest version of ChromeOS (64-bit) and using the Latest WebView
Android Version: Android 5 or Higher
Network and Browsers
A stable 3G Connection (≥1.1Mbps) or better - To check your internet speed, please use this link.
Please use the latest version of Google Chrome and download the Labster App.
Note: Labster is only compatible with Google Chrome version 114 and newer. Here is how to update your Chromebook OS
👉We highly recommend playing our simulation from the Labster app if you have a Chromebook, specifically on lower-end Chromebooks such as Lenovo E100 gen1 and gen2 (and others using the Mediatek Chipset).
Here is how to download the Labster App from your Chromebook.
📵 Android Phone, iPhone & other Smartphones
Please note that for technical and user experience reasons, we do NOT support simulation plays on any iPhones, Android phones or other smartphones or tablets.
✅Please use a Laptop, Chromebook or iPad meeting the requirements above.
Please check out the Basic Troubleshooting article if you are having technical issues:
🛠️Performance Feature
To enhance user experience, Labster now offers three different playing modes:
Energy Saver Mode: Ideal for conserving battery life and optimizing performance on lower-end devices.
Balance Mode: Offers a balance between performance and quality, providing a smooth experience without heavily taxing your device.
Quality Mode: Designed for high-end devices, this mode maximizes visual fidelity and overall quality for the best possible experience.
🧐VR Support
Labster currently offers web-based virtual labs only.
Google has ended support for its virtual reality platform, Daydream. As a result, Labster has paused all support for VR simulations as of January 1, 2021. Moving forward, our focus will be on growing and improving our web-based virtual labs.
Please do not hesitate to reach out to our Support Team if you have any questions or need assistance.
To get in touch with our Support Team, you can:
Click on the blue button located at the bottom right of the screen
📚 Help Center article Contact Support
📧 or by email: customer.support@labster.com