To make the most of Labster simulations, it's important to have a device with the specified requirements and a reliable internet connection. Labster simulations are available online and need a certain amount of memory on your device to function properly.
🖥️Computer and Laptop
Hardware Recommendations
Processor: Dual-core 2.0 GHz or higher (To ensure the best experience, we recommend using a processor capable of reaching a boost speed of at least 3.0 GHz)
RAM: 4 GB or more
Graphics card: Intel UHD 600 or higher
OS: Windows 10 (64-bit) and newer, macOS 10.15: Catalina (64-bit) and newer
👉Steps on how to check your Windows System Information and Mac System Information
Network and Browsers
A stable 3G Connection (≥1.1Mbps) or better - To check your internet speed, use this link.
Note: Labster is exclusively compatible with Google Chrome version 114 and higher. Here is how to update your Chrome browser: Update Google Chrome
❌Safari, Edge, and Opera are NOT supported (it can cause glitches, bugs, and grade syncing issues).
✅Start and play your simulation from Firefox or Chrome browser.
📱iPad
Devices and iOS recommendations
Devices: iPad 5th Gen, iPad Mini 4, iPad Air 2, iPad Pro, and newer
📵Please note that we do NOT support simulation plays on iPhones or other smartphones.
iOS: iOS 15 or higher
Labster app/Browser, and Network Recommendations
A stable 3G Connection (≥1.1Mbps) or better - To check your internet speed, please use this link.
Please use Google Chrome or Mozilla Firefox in its latest version.
❌Safari will be the browser per default but we do NOT support this browser, please make sure to start your attempt from Chrome or Firefox.
👉We highly recommend playing our simulation from Labster'app if you have an iPad. Here is how to download the Labster App from your iPad.
💻Chromebook
Hardware Recommendations
Processor: MediaTek 8173C or Intel® Celeron® Dual-Core N4020 or higher.
RAM: 4 GB or more
Graphics card: IMG PowerVR GX6250 / Integrated Intel HD Graphics or higher
OS: The latest version of ChromeOS (64-bit) and using the Latest WebView
Android Version: Android 5 or Higher
Network and Browsers
A stable 3G Connection (≥1.1Mbps) or better - To check your internet speed, please use this link.
Please use Google Chrome or Mozilla Firefox in its latest version.
Note: Labster is exclusively compatible with Google Chrome version 114 and higher. Here is how to update your Chromebook OS
👉We highly recommend playing our simulation from Labster'app if you have a Chromebook, specifically on lower-end Chromebooks such as Lenovo E100 gen1 and gen2 (and others using the Mediatek Chipset).
Here is how to download the Labster App from your Chromebook.
Please check out the Basic Troubleshooting article if you are having technical issues:
Performance Feature
To enhance user experience, Labster now offer three different playing modes:
Energy Saver Mode: Ideal for conserving battery life and optimizing performance on lower-end devices.
Balance Mode: Offers a balance between performance and quality, providing a smooth experience without heavily taxing your device.
Quality Mode: Designed for high-end devices, this mode maximizes visual fidelity and overall quality for the best possible experience.
VR
Labster only offers web-based virtual labs.
Google is dropping support of its virtual reality platform (Daydream).
As a result, Labster has paused all support for our virtual reality (VR) simulations as of January 1, 2021. Our focus will be to grow and improve our web-based virtual labs.
Please do not hesitate to reach out to our Support Team if you have any questions or need assistance.
To get in touch with our Support Team, you can:
click on the blue button located at the bottom right of the screen
📚 Help Center article Contact Support
📧 or by email: customer.support@labster.com