If while playing a simulation, you experience oversized screen or you can't see the full screen, you might need to update the resolution screen of your device.
💻Screen Resolution Compatibility
Labster simulations are currently designed to be compatible with 16:9 resolutions.
This aspect ensures an optimal viewing experience and allows users to fully immerse themselves in the simulated laboratory environment.
❌ It's important to note that using other aspect ratios or resolutions may result in distorted visuals or improper alignment and may have an impact on your experience.
✅Play with 16:9 resolutions
🔎Supported screen resolution
For optimal experience and performance, we recommend using the following 16:9 screen resolutions:
640x360
854x480
1024x576
1280x720 (HD)
1366x768
1600x900
1920x1080 (Full HD)
2560x1440 (Quad HD)
3840x2160 (4K UHD)
👀How to change your display resolution
For macOS devices, see this guide
For Windows devices, see this guide
Also, make sure you change your browser zoom settings to the default value of 100% to ensure optimal experience with Labster simulations.
Here's how to change your zoom settings:
If the issue persist , please make sure your device is compatible with Labster simulations. To do so, please review the following article:
Please do not hesitate to reach out to our Support Team if you have any questions or need assistance.
To get in touch with our Support Team, you can:
click on the blue button located at the bottom right of the screen
📚 Help Center article Contact Support
📧 or by email: customer.support@labster.com