Labster works with the bookstore to finalize a purchase in which they buy the licenses. This way, the bookstore owns the Labster purchasing relationship and can sell the licenses to students directly. This helps avoid asking students to use their credit cards on the Labster website directly.
As an additional benefit, the bookstore may even promote the need to purchase these licenses (through printed flyers, etc). This helps students understand they need to purchase this critical access, which will benefit their academic success while removing any confusion or hiccups with the voucher process. The bookstore will receive all of the necessary vouchers upfront and be able to give the students access from day one!
1. The institution and Labster come to an agreement that the payment method will be made via the bookstore.
Labster contracts directly with the institution’s bookstore for a specific number of student users.
2. An order form is then generated with the number of committed users. Both the bookstore and Labster sign the order form.
Labster and the bookstore will agree to a specific number of committed student users. The institution will then sign off on the access and use terms, and the bookstore will sign off on the payment terms. Bookstores must pay within the payment terms in the order form.
The institution will be agreeing to the Software Access Agreement
The bookstore will be agreeing to pay the committed amount
3. Labster will send an email to the bookstore contact (from order form) with the voucher codes.
This email will be sent to the bookstore within 3 days after the implementation and it will contain two attachments; a CSV file and a PDF file.
These attachments will be identical and hold all of the voucher codes for the students to purchase from the bookstore. Students will be prompted to enter the voucher code they purchased after launching their first simulation
4.Labster will invoice for the committed number of users and then issue the vouchers to the bookstore. The voucher email will contain the voucher price as well as the contract start and end dates
Labster will invoice the bookstore for the contracted number of committed users within the net terms specified in the order form. The bookstore will receive the vouchers requested by the institution upfront. (Note: This payment method allows for the institution/admin/faculty to have software access upon contract start date and students to have access immediately upon purchasing and registering a voucher/code).
For any additional vouchers above the bookstore's initial commitment, a PO (purchase order) quoting the original contract, will be required. These additional vouchers will fall under the same T&Cs (Terms and Conditions) of the original contract, including vouchers expiry dates. Upon recipient and processing of the PO for additional vouchers, the step 3 of this article will be repeated.
Note:
vouchers unused after the order form/contract end date automatically expire. A new order form will be required to generate additional vouchers.
Each voucher can only be applied once per seat and per course. Multiple courses within the contract term require multiple vouchers even if used by the same student.
Vouchers can only be applied to courses that are associated with the same contract
Please do not hesitate to reach out to our Support Team if you have any questions or need assistance.
To get in touch with our Support Team, you can:
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📧 or by email: customer.support@labster.com