To resolve this issue, please try the following steps:
- Clear cache and cookies
- Try it in another browser (we currently support Google Chrome and Mozilla Firefox)
If the issue persists, please contact us.
USEFUL LINKS:🚀
Looking for supported browsers? Checkout Firefox or Chrome💬
Labster simulation system requirements? Please refer to these Specifications 💻Encounter any technical issue? Follow the basic Labster Troubleshooting 🔧
Want to get a demo of Labster? Talk to us to better understand our Pricing 🔑
Want to get the latest insights from experts? Please go to Webinars 📣
Want to discover new ways of teaching and learning? Check out Labster Blog 📚
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SOCIAL MEDIA LINKS:🌍™
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Want to know more?🔎
👉 Basic Labster Troubleshooting
👉 Pressing Start shows Resume button: Simulation doesn't start
👉 Loading Stops at 0% within an iframe
👉 Loading error at 25% progress: Antivirus Blocking Labster
👉 Stuck on teleporting screen
👉 Red Screen on Mac in Safari/Firefox
👉 Loading difficulties
👉 Stuck in a simulation? Quick tips here
👉 Out of Memory error message
👉 Black screen when entering a simulation
👉 Media won't work in Safari
👉 Missing element
If you'd like to know more, chat to us in the Messenger 😊