To resolve this issue, deactivate any pop up blocker, firewall, and antivirus. After that, reload the virtual lab, and test that the 'View theory' button works.
If the issue persists, please contact us.

 

USEFUL LINKS:🚀

Looking for supported browsers? Checkout Firefox, Chrome or Safari 💬
Labster simulation system requirements? Please refer to this Specifications 💻Encounter any technical issue? Follow the basic labster troubleshooting 🔧
Want to get a demo of Labster? talk to us to better understand our Pricing 🔑
Want to get the latest insights from experts? Please go to Webinars 📣
Want to discover new ways of teaching and learning? check out Labster blog 📚
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SOCIAL MEDIA LINKS:🌍™

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Want to know more?🔎

👉 Basic Labster Troubleshooting
👉 Pressing Start shows Resume button: Simulation doesn't start
👉 Loading Stops at 0% within an iframe
👉 Loading error at 25% progress: Antivirus Blocking Labster
👉 Stuck on teleporting screen
👉 Red Screen on Mac in Safari/Firefox
👉 Loading difficulties
👉 Stuck in a simulation? Quick tips here
👉 Out of Memory error message
👉 Black screen when entering a simulation
👉 Media won't work in Safari
👉 Missing element 

If you'd like to know more, chat to us in the Messenger 😊

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