Black/blank screen & other bugs
5 articles
Basic Labster TroubleshootingWhether you're dealing with software glitches, simulation frozen or anything else, here is what to do.
Out of Memory (Javascript / Unity) error messageWhile loading or playing a simulation, you might experience an 'Out of Memory' error message. Here is how to overcome it.
Seeing a Black Screen or Pink Objects? Here's What You Can DoHere’s what you can do if you see a black screen after entering a simulation or if several objects appear pink
Media won't work or Red screen in SafariWhat you need to do when you have a problem playing our simulation from Safari
View Theory is Blank or Token expired messageWhat to do if the 'View theory' button only shows a blank screen.