When you report a technical issue or bug, our support team might ask you for console logs. This is because these logs help our developers identify at what point the simulation is not working properly and to solve the bug in a timely manner!
These are the steps necessary for it:
Windows
While in the simulation window, you need to press F12 and click on the Console tab.
Then, please share with us the data through the chat!
Mac
While in the simulation window, you need to press Cmd + Option + J.
Click anywhere inside the console and "Save as" and choose where to save it.
Chromebook
While in the simulation window, you need to press the plus (+) key and search key together then, click on the Console tab.
Then, please share the file with us on the chat!
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Looking for supported browsers? Checkout Firefox or Chrome💬
Labster simulation system requirements? Please refer to these Specifications 💻Encounter any technical issue? Follow the basic Labster Troubleshooting 🔧
Want to get a demo of Labster? talk to us to better understand our Pricing 🔑
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