Root Causes

The Out of Memory (Javascript / Unity) error usually occurs when your device doesn't have enough system memory (RAM), or when your browser cannot allocate enough system memory for Labster simulations.

Troubleshooting Steps

If you encounter this error, please follow these troubleshooting steps:

1. Make sure your device meets our system requirements:

   Can my device run Labster simulations?

2. Restart your device to free up system memory.

3. Clear your browser's history, cache, and cookies:

   How to clear cache and cookies

4. Make sure you close all other tabs in your browser and programs/apps on your device when playing Labster simulations.

5. Use the latest version of either Google Chrome or Mozilla Firefox, which are the currently supported browsers.

6. Make sure that you have a decent internet speed and a stable connection.

Please do not hesitate to reach out to our Support Team if you have any questions or are in need of assistance.