Device & Technical Tips
Computer, browser and Internet speed requirements. 🔧
11 articles
- Which web browsers are supported for playing Labster simulations?Here are our 3 supported web browsers: Chrome, Firefox & Edge!
- What screen resolution should I use to run the simulations?While playing a simulation, you might experience oversized screen or resolution issue. Here are supported screen resolutions
- How do I clear my browser cache and cookies?If you're encountering a glitch or noticing that the simulation is running slowly, these troubleshooting steps are for you.
- Redirected to login page while loading simulation or "E1002 - Missing Validation Cookie"You have to enable the cookies in your browser.
- How to access Labster simulations on an iPadInstructions for using Labster on your iPad
- How to access Labster simulations on a ChromebookInstructions for using Labster on your Chromebook
- Are Chromebooks supported?Instructions on how to access Labster simualtions on your Chromebook
- How to optimize Chromebook performanceTips to keep your Chromebook performing at its best to ensure optimal experience
- How to retrieve your Console logsIn some cases and especially of technical bugs, our support team can ask you for a screenshot of your Console log, here's how to do it!
- How to set up your iPad for LMS usersInstructions on how to resolve common iPad errors when accessing Labster simulations through Canvas or other LMS platforms.
- How to Whitelist/Approve Labster's App for Installation on Chromebook DevicesInstructions for whitelisting Labster's Chromebook app