Device & Technical Tips
Computer, browser and Internet speed requirements. 🔧
11 articles
Which web browsers are supported for playing Labster simulations?Here are our 3 supported web browsers: Chrome, Firefox & Edge!
What screen resolution should I use to run the simulations?While playing a simulation, you might experience oversized screen or resolution issue. Here are supported screen resolutions
How do I clear my browser cache and cookies?If you're encountering a glitch or noticing that the simulation is running slowly, these troubleshooting steps are for you.
Redirected to login page while loading simulation or "E1002 - Missing Validation Cookie"You have to enable the cookies in your browser.
How to access Labster simulations on an iPadInstructions for using Labster on your iPad
How to access Labster simulations on a ChromebookInstructions for using Labster on your Chromebook
Are Chromebooks supported?Instructions on how to access Labster simualtions on your Chromebook
How to optimize Chromebook performanceTips to keep your Chromebook performing at its best to ensure optimal experience
How to retrieve your Console logsIn some cases and especially of technical bugs, our support team can ask you for a screenshot of your Console log, here's how to do it!
How to set up your iPad for LMS usersInstructions on how to resolve common iPad errors when accessing Labster simulations through Canvas or other LMS platforms.
How to Whitelist/Approve Labster's App for Installation on Chromebook DevicesInstructions for whitelisting Labster's Chromebook app