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Simulation Issues & Tips
Learn everything there is to know about how our simulations work 🔬
16 articles
How to navigate in Labster's new 2024 simulationsOur new Series simulations have updated visuals and navigation. Here's how to progress within the lab.
New 2024 Simulation Look & Feel: Evolution in Labster's Virtual LabsLabster's new simulations have a fresh look and feel.
Enhancing Learning with Practice ActivitiesLabster is thrilled to unveil its latest innovation: Practice Activities!
How to Fix Pop-Up Banner Issues on Firefox After Clicking "Play"Clicking the play button in Firefox and the simulation is not launching? Maybe you don't have the pop-ups allowed.
Stuck in a simulation? Quick (non technical) tips here.Quick tips if you get stuck in a simulation, if it froze, or you can't proceed as expected.
Loading Simulation DifficultiesWhat to do in case the simulation does not load or does not start.
Skip a mission within the simulationCan I skip a mission to move forward to the next task?
Stuck in the "teleporting" screenGetting stuck in the "teleporting" stage due to device running out of memory (RAM)
How to move the camera around in the simulationTo successfully navigate into different areas and progress in the simulation, mastering camera movement is essential.
Cannot pick an item in the simulationMost likely that you already have something on your hand.
Can’t hear the audio in a simulationThe simulation seems to be working, but you can't hear any sound.
Basic Labster TroubleshootingWhether you're dealing with software glitches, simulation frozen or anything else, here is what to do.
Out of Memory (Javascript / Unity) error messageWhile loading or playing a simulation, you might experience an 'Out of Memory' error message. Here is how to overcome it.
Black screen or Pink ObjectsHere's what you can do if you only see a black screen after you entered a simulation or several objects are pink
Media won't work or Red screen in SafariWhat you need to do when you have a problem playing our simulation from Safari
View Theory is Blank or Token expired messageWhat to do if the 'View theory' button only shows a blank screen.